While the Builders are on-site
Professional tradesmen should be courteous and tidy. They should keep you informed as to how the work is going and if there is a problem you should be told about it. If you have changed your mind about something the tradesman needs to know about it well in advance so that he can plan and quote for the change. If you are unhappy about any aspect of the work discuss it with the tradesman and if you can't get satisfaction arrange for an inspection by one of our professionals.
The main point we make in this section is that things usually go wrong because of bad communication, as they say 'It's good to talk!'