Statutory rights are not affected by anything stated within our Terms & Conditions.
This site has been developed specifically for use in the United Kingdom. English law governs all visits to and advice given. If you live outside the UK you are welcome to seek advice from our advisers but you are strongly advised to determine its application in your own country with respect to construction regulations.
The information and advice given via the website or by post or fax is for guidance only. Whilst we strive to completely answer every question sent in we cannot guarantee this to be so. Unless you are experienced enough to judge the completeness of an answer you are advised to seek professional advice locally. No warranty is given as to the accuracy of any online advice given unless you engage Construction Advice Ltd formally to appraise & design (or supervise) for you.
When we work under formal engagement advice Professional Indemnity Insurance covers designs & supervision given by Construction Advice Ltd.
Please note that whether you take up our online advice service (£17.50 + VAT) there is a no 7 day cooling off period. This is because of the instant nature of the facility and the 'service' commences as soon as your payment confirmation is received by us. This is normally within 5 minutes of the advice request being sent/paid for.
This website is the property of Construction Advice Ltd.
Should we fail to satisfy you enquiry then please email the Managing Director setting out clearly your dissatisfaction. The MD will review the advice given and may choose to offer a full or partial refund should there be sympathy with your complaint. The decision of the MD is final and will be given within 48 hours of any complaint or application for a refund. Thank you.
CAL will only collect the data that you send us via your enquiry. This is the minimum that we need to be able to provide our services to you. We will NOT resell or pass on any information about you to any other party without your express consent.
Please note that we do not forward marketing material from any source to clients by way of the contact data that we have collected from you. This is strictly forbidden by our operating policy.
Enquiries regarding Data/Privacy should be addressed to Construction Advice Ltd.
Customers are invited to email their comments regarding any aspect of our site or service.